The KLCOA wrote in the Fall to Bell Canada to express concern about the large number of problems (landline, cell phone and DSL) being experienced by our members and to ask the company to discuss plans to improve services in our area. We have now had two constructive conference calls with Bell representatives. The Bell reps explained that Bell has not invested in the existing copper wire infrastructure for some years, but is pursuing a two-pronged strategy of bringing Fibre to the Home where that is economically feasible or installing cellular-based Bell Wireless Internet. In addition, with both the federal and Ontario governments making funding available, Bell is applying for subsidies where it makes sense to do so. Bell has indicated that they have some plans to install new technology in our area in the next year or so, which they expect will improve broadband connectivity for roughly half the properties in the Kennisis area. (Details are commercially confidential at this point but will be announced publicly by Bell as their plan proceeds.)
Bell is also addressing the list of 53 problems/complaints provided by our members, with their initial focus on improving landline service to full-time residents.
The KLCOA Connectivity Committee will continue to stay in communication with these Bell reps and continue to advocate for investment and improved services in our area.